What if things were going smoother?

#lean #modernagile #continuousimprovement #self-organizing #sociocracy3.0

What do you need changed?

Suomeksi

References

Outcome Examples

Elisa: Transforming customer work and finding new, agile ways of working

How to bring more customer centric thinking into customer work? Withmore helped one of the biggest Finnish telecom companies Elisa to find agile ways of working for three cross-functional pilot teams developing a more customer centric way of working.

“Now we are really lightyears ahead. But it took time, longer than I first expected”, Karolina Baszarkiewicz describes the journey.

Our coaches

Karoliina Luoto, Päivi Thuneberg and Miika Kuha have more that 60 years of combined experience in leading product development and years of practice in seamless collaboration.

“I’m an enthusiast, and that is contagious. Sometimes people can be a bit wary when facing new improvement challenges. But when we get into working it together, challenges can usually be solved with surprisingly simple means. That is the best part of this work.”

Karoliina Luoto

Karoliina Luoto is a lean agile consultant, change maker and self-organizing coach. Her 20 years of career has included coaching and facilitating, but also work in media and digital services, investments and societal development. During her coaching career, Karoliina has helped organizations from startups to public sector and industrial businesses to reach more effective ways of working. Karoliina is a collaborator in agile methods development and a frequent speaker on agile topics also on international arenas. Karoliina loves adventures in nature, such as mountain biking and free skiing.

Lunch with Karo?

“It is amazing how much people have hidden expertise, knowledge and strengths. With right questions I can lure this potential visible and to benefit for the whole group. This inspires and brings the halo of success to the work”

Päivi Thuneberg

Päivi Thuneberg is service designer, agility consultant and business transition coach. For 15 years she has helped larger organizations, several startups as well as individuals and teams. She has worked with strategic insight and news business development, designed and improved existing services and renewed work practices to be customer centric. Improvements to the project portfolio methods are no stranger to her either. Päivi’s empathy and ability to get people to play with their strengths are central to her approach. She is also a certified solution centric coach.

LUNCH WITH PÄIVI?

“I have the ability to help people to identify processes which need development, and also the aspects that are working. With casual collaboration I create safety and get people to gather around a joint agenda, and so improvement progresses towards the agreed goal."

Miika Kuha

Miika has had a long track record in several large international enterprises. He has worked as an expert with usability research, user interface design and product concepts. Roles in management teams, processes and product ownerships help to support others in similar contexts. Developing new solutions and continuously improving the existing have been consistent themes on his career. Training, facilitating and coaching have been his tools for introducing change to organizations for over 25 years. On his free time, Miika gets recharged in nature and steers a kayaking club.

Lunch with Miika?